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Here’s a helpful guide to Javy Coffee Customer Service — so if you ever need to contact them, resolve an issue, or ask a question, you’ll know exactly how to do it.
📞 How to Contact Javy Coffee Customer Service
1️⃣ Email Support
- 📧 Email: support@javycoffee.com
- This is the main and fastest way to reach their customer service team.
- You can expect a response within 24-48 hours, sometimes faster.
2️⃣ Live Chat (When Available)
- Visit Javy’s Website.
- Look for a Chat Bubble (usually at the bottom-right corner).
- Note: Live chat hours may vary, and it’s not 24/7.
3️⃣ Help Center / FAQ
- Javy’s website also has a self-service Help Center where you can browse answers to common questions about:
- Orders & Shipping
- Subscription Changes
- Product Information
- Billing Issues
- Link: Javy Help Center
4️⃣ Social Media Support (Not Official, but Works Sometimes)
- 📱 Instagram: @javy.coffee
- 📱 Facebook: Javy Coffee Official
- If you message them directly on social media, they usually respond — but email is still preferred for serious issues like refunds or cancellations.
✨ Common Reasons to Contact Javy Customer Service
✅ Missing Order or Shipping Delays
✅ Subscription Changes (Pause, Skip, or Cancel)
✅ Refund or Return Requests
✅ Flavor or Product Questions
✅ Payment Issues
✅ Promotional Deals or Discounts
💬 Pro Tip: Include This in Your Message for Faster Help
- Order Number (if applicable)
- Email Address used for purchase
- Clear description of your issue (with screenshots if needed)
- Mention if you are a subscriber (sometimes they prioritize subscribers)
📦 Javy Coffee Return Policy (Quick Summary)
- 30-Day Money-Back Guarantee (on first-time orders only).
- Opened bottles are non-refundable (unless defective).
- Subscription orders are non-refundable once shipped — so cancel or change before the next billing date.
🕒 Javy Customer Service Hours
- They don’t publicly list set hours, but their email support is active Monday to Friday during business hours (U.S. time zones).
